Products

Two tools to help you navigate a stalled or delayed insurance claim. One is free. One is a complete system. Both are built from real claim experience.

FREE

Free

FREE

Free

Claim Pulse

A 5-minute read on how your claim is being handled.

Answer eight questions about your claim and get a clear picture of the patterns in your responses - what they usually indicate, where they tend to lead, and one step that creates immediate clarity.

  • 8 questions. Takes about 5 minutes.

  • Instant result. No account required.

  • Fuller picture delivered by email.

Paid

$47 AUD

$47 AUD

Insurance Claim Delay Rescue Kit

A system for managing your side of a claim that has slowed down or gone quiet.

Turn the emails, letters and call notes you already have into a clear picture of what's happening and what's missing. Then keep it current as your claim moves.

  • Quick Start Guide: go from guessing to knowing your next move in one session.

  • Momentum Tracker: one place for everything that's happened in your claim.

  • Delay Decoder: see what your record is telling you, and decide what needs attention.

  • Clarity AI Prompt Library: Optional AI help to understand and respond.

Not sure which to start with?

If your claim has stalled but you're not sure what's actually happening, start with Claim Pulse. It's free, takes five minutes, and gives you a clearer picture of your situation before you decide whether you need the full system.

Start Claim Pulse - free →

If your claim has stalled but you're not sure what's actually happening, start with Claim Pulse. It's free, takes five minutes, and gives you a clearer picture of your situation before you decide whether you need the full system.

Start Claim Pulse - free →

More tools in development

New tools to support policyholders at every stage of the claims process are in development - from lodgement through to dispute resolution. If you'd like to be notified when new tools launch, you're already on the list if you've used Claim Pulse or purchased the Insurance Claim Delay Rescue Kit.

New tools to support policyholders at every stage of the claims process are in development - from lodgement through to dispute resolution. If you'd like to be notified when new tools launch, you're already on the list if you've used Claim Pulse or purchased the Insurance Claim Delay Rescue Kit.

The tools and content on this site are educational and organisational in nature. They do not provide legal advice, financial advice, or personal claims advice. They are designed to help you organise your claim, understand your situation more clearly, and communicate more effectively with your insurer. If your claim involves complex legal issues or significant financial exposure, consider seeking independent professional advice.

The tools and content on this site are educational and organisational in nature. They do not provide legal advice, financial advice, or personal claims advice. They are designed to help you organise your claim, understand your situation more clearly, and communicate more effectively with your insurer. If your claim involves complex legal issues or significant financial exposure, consider seeking independent professional advice.